Rental Extensions and Refunds

Rental Extensions

will not be granted if:

• Primary pool fails, and no backup pool is setup.
• Pool information is not entered before rental period begins.
• Chosen pool difficulty causes decreased hash speed.
  

will be granted if:

• There is any downtime caused by us.
• Average hash rate drops reasonably below advertised speed.
• We determine at our discretion that a rental extension is necessary.
  

Refunds

 will not be granted if:

• Unable to provide rig rental purchase transaction number (located in digital wallet payment made from).
• Rig downtime caused by customer error.
• Request not submitted to Billing Support within 14 days of transaction.

• We terminate rental during customer rental period.
• Mining rig goes offline during rental period.
• Issue caused by us, MG Rig Hashing.